HomeServ is a trusted network of professional home service brands, providing reliable, high-quality services across Australia. From plumbing and cleaning to lawn care and hot water, each of our brands operates under one standard of excellence — professional service, done right the first time.

HomeServ proudly operates the following brands:

• FloLogic Plumbing – Licensed plumbing repairs and maintenance
  
• Sparkle Maid Cleaning – Professional home and commercial cleaning
  
• Trim Right Lawns – Lawn and garden maintenance
  
• Ignite Hot Water – Hot water system installation and repair
  
• BrightStep Carpet Cleaning – Carpet and upholstery cleaning
  
• ClearGuard Pool Care – Pool cleaning and maintenance
  
• The Plumbing Inspection Group – Pre-purchase plumbing inspections

You can book directly online via our website, call 0418 253 029, or send us an enquiry form. A member of our team will confirm the details and schedule your service.

Yes, depending on availability. For urgent issues such as plumbing or hot water emergencies, we offer same-day callouts whenever possible.

Yes. Every HomeServ professional is fully licensed (where required), background-checked, and insured for your peace of mind.

Absolutely. We provide services for homeowners, property managers, strata buildings, businesses, and commercial premises.

Assure+ is HomeServ’s premium home service plan designed to make home maintenance simple and stress-free.

Members pay a small weekly or monthly fee for access to priority service, free or discounted callouts, included labour, and member-only savings across all HomeServ brands.

No — Assure+ is not insurance. It’s a membership service plan, offering real-time value through included service benefits, not reimbursement or claim-based coverage.

Once you join, you’ll enjoy:

• Priority scheduling across all HomeServ brands
  
• Free or discounted callouts (depending on plan)
  
• Included labour hours for select services
  
• Exclusive member pricing on materials and additional work
  

Plans are billed weekly or monthly, and you can cancel anytime with 14 days’ notice.

Assure+ offers three membership tiers:

• Essential: Basic coverage with member rates and weekday callouts
  
• Plus: Includes two free emergency callouts per year and one hour of labour per visit
  
• Premium: Four free emergency callouts per year, two hours of included labour, and 24/7 priority access

Assure+ covers services from all HomeServ brands, including:

• Plumbing and hot water emergencies
  
• Carpet and upholstery cleaning for spills or accidents
  
• After-party or pre-event home cleaning
  
• Pool, lawn, and exterior maintenance
  

Each plan includes callout and labour benefits for qualifying services.

Yes — emergency callout benefits activate after 60 days of continuous membership.

Regular paid services (like cleaning or maintenance) can be booked immediately.

Yes — members can register multiple properties under one account.

Each property requires its own plan, ensuring coverage and fair use across all addresses.

You can cancel anytime with 14 days’ written notice.

Your membership will remain active until the end of your current billing period.

If you rejoin later, your waiting period will restart.

You can join online through the HomeServ website or by calling 0418 253 029.

Our team will help you choose the plan that best fits your needs and get you started right away.

We accept all major credit cards, debit cards, and direct debit payments.

Assure+ memberships are billed automatically each week or month based on your selected plan.

Yes. You’ll receive an email confirmation and invoice for all services and Assure+ payments.

Of course — simply contact our customer service team, and we’ll update your details.

A pre-purchase plumbing inspection provides a detailed assessment of a property’s plumbing system before you buy.

It identifies hidden leaks, drainage issues, and potential repair costs — helping you make informed decisions and avoid costly surprises.

All inspections are carried out by licensed and insured plumbers from The Plumbing Inspection Group, using professional tools and CCTV drain cameras.

Yes — every inspection includes a detailed digital report with findings, photos, and recommendations, usually delivered within 24–48 hours of the inspection.

Yes, we conduct inspections for both homes and commercial buildings.

Yes. All products used across HomeServ brands are eco-friendly, non-toxic, and safe for families, pets, and the environment.

Yes — many of our services, such as lawn care, cleaning, and pool maintenance, can be scheduled weekly, fortnightly, or monthly.

Assure+ members can combine these with discounted rates for even greater value.

Absolutely. HomeServ partners with local real estate offices, property managers, and strata groups for reliable ongoing service and maintenance.

Unlike traditional service providers, HomeServ brings together multiple trusted brands under one roof — meaning you get consistent service, transparent pricing, and one reliable contact for all your home needs.